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Thursday, February 15th, 2007
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When you start a company, eventually you are going to have to choose a company name. You may not take the decision that seriously - but trust me, a great name can make all the difference.
As the online marketplace becomes increasingly cluttered it is more important than ever to be memorable and to stand out. The name of your company is a critical factor in this.
In the following article I will describe a process you can use to discover and select a good name for your company; this process can be applied to product and service names as well. Okay, let's get going!
So what makes a good name? There are five main characteristics:
Here are three more constraints that I like:
You can of course add to or remove from this list as you see fit. The most important thing in attempting to name your company is to pick a list of constraints and then to ruthlessly stick to it.
Examples of great company names that adhere to these constraints:
Choosing a name is a process. Yes, sometimes a great name will just fall in your lap, but more often it will take time to "discover" one. You need to make time.
Secret weapon: The New York Times "Crossword Puzzle Dictionary". It's like an uber thesaurus and it lists words by length. Since you probably want short one-syllable words, this thing is worth its weight in gold.

BONUS: If you want a book that will explain some strategic pieces with naming, read "Positioning: the Battle for Your Mind " by Al Ries and Jack Trout. If you can swing it, have you whole team read it before you begin the process.
Now that you have done the prep work and have everyone in the same room, here is a framework to brainstorm with:
Don't try to find your name right away - try to find your words one at a time. Chances are your brand will be two words, and finding those two best words is the real challenge. So break the problem down and brainstorm for individual words in the following buckets:
To keep things focused and manageable, try to spend each of your first three sessions focused on one of these buckets. Inevitably, you and your naming team will start to join the words you come up with to form alluring combinations. That's totally natural, but try to stay disciplined because this really is an exercise that warrants follow-through.
Use the columns in the spreadsheet to guide you. You will want 50-100 words per column. Remember: be ruthless. In my opinion, single syllable words beginning with hard consonants are the best. They are hard to find. Hang in there.
Rinse. Repeat. Expect it to take eight to ten sessions.
Once you have a name you like, sleep on it. We used to start every session with the question, "what was the name you remembered when you woke up this morning?" Invariably we would all agree on that one name and have a new front-runner that we all liked. That said, invariably this new best name would not satisfy ALL our constraints so we would cast it aside and press on.
To be successful with this process you have to be true to your constraints. Utterly committed. Unwavering. Every constraint you break will only dilute the quality of your name. This is one time not to be easy on yourself. Be hard and unrelenting. Be ruthless.
If you invest enough into this process, you will know a good name when you hear it. If it satisfies all of your constraints you will almost certainly have a great name. However, you do have to test it with your customers - your audience. Make some phone calls, run a survey, post the name on a forum and see what people think. Whatever you do, get some feedback from target customers outside your organization.
As the process evolves you may find you like some words more than others. Some days, the exercise follows you around. It wakes you up, keeps you up and drives you nuts. Eventually some words will cut through. In May we renamed our invoicing service from 2ndSite to FreshBooks. For us the word that cut through was 'Fresh'. One day at lunch Kathy said, "What about the word Fresh? I like it." In that moment, the coin just dropped. We loved the word because it is refreshing, it's fun to say and it sounds good.
We never looked back, but we did go back to our list of category words. Since 'Fresh' describes the difference in our approach to something as tired as accounting, and one of the benefits of our service, we needed a word to describe our category. One word. Single syllable. Harsh consonant. The word 'Books' - as in "manage your books" - was perfect.
Now, I have told you this story not to contradict or undermine the importance of the process this article describes, I told you this story to illustrate its importance. Kathy had her breakthrough BECAUSE we invested in the process, and when she suggested 'Fresh', it was easy for the rest of us to recognize just how good the word 'Fresh' was.
If you are a web company, personally I think you have to own the .com domain. Make it another constraint. If you can't get the .com, find another name. I know there are those that suggest otherwise, but requiring the .com domain name is just another constraint at the end of the day, and if your business is online, you don't want to explain how to get to your URL. You just want someone to be able to hear your company name and go there.
You may have to spend money to buy your domain name. We purchased ours for several thousand dollars. While I would not have paid a penny more (literally the price was at our uppermost limit), our domain name and new brand have made the investment worthwhile.
While trying to find a name, and words that describe what your company is trying to do, you will find that your brain works overtime. Every word you read will be a candidate, every word you hear will have new potential, but only by embracing this process or something like it will you be able to recognize a great word/name when you hear it.
So is it worth taking the time to find a good name? You bet. Good luck with your naming - if you invest in the process you won't regret it.
How have you come up with your own product or company names? Which name do you wish you'd thought of first?
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This weekend I got a chance to play with Papervision. I combined Papervision with my bezier tween class to come up with this. It looks kind of like the ribbon that gets twirled around in gymnastics.
Papervision is the first Flash 3D framework that’s gained real traction in the dev community. The code is well organized and documented which makes a nice change. Also there is a lot of active development happening, including an AS3 version in the works.
You can download the ribbon source code here. To use this source, you will first need to download the Papervision code using an SVN client. Once you’ve downloaded papervision, copy over the contents of the zip file.
If you’re using Eclipse, the easiest way grab papervision is to install Subclipse, then do a File -> Import -> ‘Checkout Projects from SVN’. Enter the repository URL: http://svn1.cvsdude.com/osflash/papervision3d. Eclipse will create a new project for you and download the files.
Be aware that papervision is alpha and some things may not work. For more papervision help, check instructions here and here.
So I’m figuring out more and more that I could be happy with only Google. The more and more that explore and understand all of the many things that Google has, the more and more that I am impressed. The only reason you can hate Google is because you covet the bank account that they have. But even at that, they are giving away free things like Google Analytics and many other things after paying big money to acquire these services and products.
As long as Google’s power stays in the right people’s hands I think the internet will continue becoming a better place. That is my opinion. Well the reason that I got myself on this Google kick is because I have been looking into Google Base a bit more.
Google Base is the new format and structure that Google has been heading for the last year or so. Their service Froogle is slowly fading into Google Base, but Google Base has a lot more than products. I’ve tried to include a screenshot to what it looks like when you go there. Click on the image for a zoomed in view.
As you can see based on the image, there are a lot of things you can use Google Base for. Remember it is Google. If they know about your site on Google Base they are more likely to know about your site elsewhere. It can be a good way of getting the search indexing going along with some potential immediate traffic.
Give Google Base a try and let everyone know how it has benefited you by posting a comment about your experience below.
I’m getting ready to head to SES London 2007 soon. I hope to see lots of search folks there! My wife and father-in-law are coming too, which is practically a recipe for interesting hijinks.
I’ve been trying to get on a London sleep schedule by getting up earlier and earlier each morning, and varying my caffeine dosage. The day of the flight, I’m planning to wake up at 3am (11am London time) and go the whole day without caffeine. If I can sleep on the plane, I should wake up bright-eyed and bushy-tailed in London. Either it will work out brilliantly, or my sleep schedule will crash and burn. I’ll let you know how it goes. I’m also really psyched about visiting the Google Dublin office (and Ireland, for that matter) for the first time.
If you think SES London might be fun, there’s still time to register.
Update: And I’m in London. I got up at 4:30 a.m. instead of 3 a.m., but my wacky get-up-early, sleep-on-the-plane, slam-a-Red-Bull-in-London plan actually worked. I was up till midnight GMT and now I need to worry about not getting up too late.
Sunday we walked around, stumbled on the BAFTAs in Covent Garden (congrats, Helen Mirren!), and had a good time. Today I plan to catch up on work a bit and do touristy things before the conference starts tomorrow.